Xiaozongzi - Quam (BJD Head) : PreOrder

Welcome to Anubisdolls! This Order&Payment guide will provide you with step-by-step instructions on how to place an order and make a payment for your desired dolls and doll accessories.

How to Order

Follow these simple steps to place an order:

1. Browse through our wide range of doll options and accessories to find the perfect items for you.
2. Click on the desired product to view more details.
3. Select any customization options available, such as skin tone, doll type etc
4. Click the "Add to Cart" button to add the item to your shopping cart.
5. Review the items in your shopping cart to ensure everything is correct.
6. If you have any discount codes, enter them in the designated field.
7. Click the "Proceed to Checkout" button.
8. Provide your shipping address and contact information.
9. Select your preferred shipping method.
10. Review your order summary and total cost.
11. Click the "Place Order" button to finalize your purchase.

Payment

We offer secure and convenient payment options to ensure a smooth transaction. Follow these steps to make a payment:

1. On the checkout page, select your preferred payment method.
2. If you choose to pay by credit card, enter your card details, including the card number, expiration date, and CVV code.
3. Your order will not capture yet. We will check on available and shipping fee again if there are correct we will confirm to capture your payment again.
4. If there are some problem. we will cancel and made you a new order. We will send you again for new order.

 Additional Payment Option: Stripe Invoice or Wise Transfer

1. If you prefer to pay through Stripe Invoice (credit/debit cards) or Wise transfer (local bank transfer) click payment methods you want and follow the instructions
2. We will check on available and shipping fee again and send you a payment link. By using this payment method, you will receive an additional discount. ( Wise transfer 4% )
3. We will send you a payment link or payment details.
4. Once you receive the payment link or payment details, you can proceed with the payment.

Discount code for a specific payment method

4% Discount for Wise transfer 
7E2SM2MH1D95

*Reserved the right to cancel the order if the code is not used in accordance with the terms and conditions.

After your payment is processed, we will confirm it via email.

If you encounter any difficulties during the ordering or payment process, please don't hesitate to contact our customer support team. We are here to assist you and answer any questions you may have.

Thank you for choosing us.

BJD Layaway Service for Overseas Customers

Our store has implemented a layaway system to make our dolls more accessible to customers. The system is friendly to those who are interested but may not be able to pay in full. Before placing an order, please read the layaway guidelines carefully to maintain the benefits for our customers. By agreeing to the layaway plan, you are accepting the store’s conditions.

When opting for our layaway option, please take note of the following details:

1. Processing Fee: A 1% processing fee will be added to the total amount, excluding any items with a 2-month layaway plan.
2. Payment Responsibility: The store will not automatically deduct payments from your account. It's the customer's responsibility to make monthly payments.
3. Missed Payments: Failure to make payments within the specified time frame will result in the store reclaiming the item and any funds paid to date to cover damages and fees incurred.
4. Initial Deposit: The down payment is calculated by dividing the total amount by the number of months in your chosen layaway plan. The amount may be rounded for convenience in payment.
5. Order Processing: Once the initial deposit is paid, the store will proceed with your order.
6. Product Delivery: We will arrange product delivery after the full payment is completed.

Example:

• You order Doll with a total cost of $290 on January 1st.
• You opt for a 6-month layaway plan.
• The total amount, including the processing fee, becomes $292.9.
• Your initial deposit is $52.9, and you will pay $48 the remaining balance over the next 5 months.
• Your first payment is made on January 1st, and subsequent payments are due by the 1st of each month. We allow a 2-day grace period for payment.

The maximum number of months available for layaway will depend on the total purchase amount and the type of products being bought. Generally, the more expensive the items, the longer the layaway plan available. However, the specific terms and conditions of the layaway plan, including the maximum number of months, may vary from each type to another.

Steps for placing an order using the Layaway method

1. Select Your Desired Items: Start by choosing the items you wish to purchase.
2. Place an Order: Proceed with your order as usual and specify the number of months for your layaway plan in the order notes. Additionally, indicate your preferred payment method (Stripe, Wise). Select the "Layaway" option on the payment method page.
3. Await Confirmation: Wait for our response via email to confirm your layaway request and provide you with payment details. (Sometimes it may go to your Junk Mail inbox)
4. Make Payments: Once confirmed, initiate your payments.

Upon successfully receiving your payments, we will send confirmation emails after each transaction.

We hope this information helps clarify our layaway process. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support.